COVID-19 Ticket Policy
Protecting our community
Your safety and the safety of our musicians remains our top priority. In order to keep our concert environments as safe as possible, we pledge to you that we will meet or exceed the guidelines set forth by local, State and Federal agencies for operating in a COVID-19 environment, including:
• Advance tickets/reservations required for admission to all concerts and events.
• Reduced attendance/physically distanced seating (by household) following Oregon Health Authority (OHA) guidelines.
• No-touch ticketing, programs, and seating assistance with minimal usher contact.
• No concessions, food, or beverages consumed at indoor concerts.
• Daily cleaning and ongoing sanitizing following all CDC and OHA guidelines.
Your vaccination status
We are committed to protecting vulnerable populations, including those over the age of 50, from the spread of COVID-19. In order to receive your season tickets, you will need to submit the date(s) you received your COVID-19 vaccination dose(s) and type of vaccination received via an online form, which we will send to you by email in the weeks following your order. We will not store this information on your file, nor will we ask to see physical proof of your vaccination card.
If you do not wish to provide this information, you may choose to purchase single tickets, when they become available; all listeners, including children under age 12, will be required to provide either this same vaccination information or proof of a negative COVID-19 test taken no more than 72 hours prior to the concert before they will be allowed to enter the concert hall. Note that PCSO’s musicians are abiding by these same guidelines.
Acceptable forms of proof that you may present at the door include:
• CDC-issued vaccine card, copy/photo of original vaccine card, or digital photo of your official vaccine card on your smart phone
• Documentation verifying a negative COVID-19 test administered no more than 72 hours prior to the event by a professional healthcare provider.
Self-administered tests and results from home testing kits will not be accepted.
To keep our musicians, staff, and your fellow audience members safe, with your ticket purchase to attend concerts this season, we ask that you to agree to:
• Not attend if have tested positive for or have been exposed to COVID-19 in the past 14 days.
are not feeling well or are exhibiting flu-like symptoms, including a temperature over 100°F.
• Inform PCSO by phone (503-234-4077) or email (email@example.com) if you become ill after attending a performance.
• Follow all health and safety guidelines required, including wearing a mask, maintaining physical distancing, temperature checks, and appropriate handwashing and sanitizing.
• Limit yourself to designated Portland Columbia Symphony areas only.
• Understand that PCSO may need to change plans, seating arrangements, or deny admission for current health and safety reasons.
Waiver and Release of Liability
Whenever you purchase a ticket for and attend any performance or event, you acknowledge that you understand and accept that an inherent risk of exposure to illness or hazard exists in any public place where people are present. In purchasing a ticket for a PCSO concert, you voluntarily assume all risks, hazards, and dangers – including the risk of contracting a communicable disease or illness such as COVID-19. You also agree to waive liability and indemnify and hold harmless Portland Columbia Symphony, our venue(s), and respective representatives including musicians, staff, volunteers, and contractors.